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en:infra-convert:user:functions:diagnosis [2020/09/16 16:32] me created |
en:infra-convert:user:functions:diagnosis [2023/05/19 14:55] me [Directories] |
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- | This function allows you to gather diagnostic data about the current status of #@IC_HTML@#. | + | This section describes diagnostic topics that can help understand unexpected behavior of #@IC_HTML@# and related programs. |
- | A log of the day's activities, configuration files and some machine information are exported. Project data, including drawing files, is not exported. However, the data may contain user-specific information, such as file paths. | + | **Note** Usually, the support will ask you to perform one of the following actions and provide data. |
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+ | \\ | ||
<WRAP noprint> | <WRAP noprint> | ||
<WRAP group> | <WRAP group> | ||
- | <WRAP column 20%> | + | <WRAP column 48%> |
//**__Content__**// | //**__Content__**// | ||
- | • [[en:infra-convert:user:functions:diagnosis#Worflow]]\\ | + | • [[#Change logging level]]\\ |
- | • [[en:infra-convert:user:functions:diagnosis#Customization]] | + | • [[#Save diagnostic report]]\\ |
+ | • [[#Directories]] | ||
\\ | \\ | ||
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</WRAP> | </WRAP> | ||
- | ==== Worflow ==== | + | ==== Change logging level ==== |
- | {{page>en:infra-convert:user:functions:diagnosis_workflow}} | + | {{page>en:infra-convert:dev:diagnosis:logging_level}} |
\\ | \\ | ||
- | ==== Customization ==== | + | ==== Save diagnostic report ==== |
+ | |||
+ | {{page>en:infra-convert:dev:diagnosis:save_report}} | ||
+ | |||
+ | \\ | ||
+ | |||
+ | ==== Directories ==== | ||
+ | |||
+ | The buttons take you with one click to directories that are particularly relevant for the administration of #@IC_HTML@#. | ||
- | No adjustments are possible. | + | ^ Default directory for configurations and templates | %programdata%\ELIAS GmbH\infra-Convert | |
+ | ^ User-specific configurations and templates | %appdata%\ELIAS GmbH\infra-Convert | | ||
+ | ^ Installation directory | %programfiles%\ELIAS GmbH\infra-CONVERT-core | | ||
+ | ^ Temporary directory | %temp%\ELIAS GmbH | | ||
<WRAP noprint> | <WRAP noprint> | ||
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**Go to next page**\\ | **Go to next page**\\ | ||
- | Functions > Help> [[en:infra-convert:user:functions:about|Program information]] | + | Functions > Help> [[en:infra-convert:user:functions:about|Open program information]] |
</WRAP> | </WRAP> |