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en:infra-convert:user:installation:licfloat_neu [2020/01/30 15:50]
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en:infra-convert:user:installation:licfloat_neu [2021/03/31 09:51]
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 +~~NOTOC~~
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 +> User manual #@IC_HTML@# > Installation
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 +</​WRAP>​
 +
 +====== Set up a server license ======
 +
 +----
 +
 +The following describes how to make a server license available on your network.
 +
 +**Local licensing vs. server licensing** - A license file is issued for a computer specified by the customer. The license file can map a single license (one seat) or a multiple license (two seats and more) for a specific feature set. Licenses are generally multi-user licenses (floating licenses), i.e. the license can be used without being tied to a specific location. If the license file is issued for the computer on which #@IC_HTML@# itself is executed, it is a **local license** from its point of view. If computers in the network (clients) obtain licenses from this computer (server), it is a **server license** from their point of view.\\ ​
 + **See** Installation > [[en:​infra-convert:​user:​installation:​licsingle|Local Licensing]]
 +
 +**Licensing Service** - Licensing tasks are handled by **ELIAS Licensing Service**, a utility. A detailed description can be found in the administrator manual.\\ ​
 + **See** Administrator'​s Manual > Installation > [[en:​infra-convert:​dev:​license_service|License service]]
 +
 +**Frequently Asked Questions** - Frequently asked questions about license service are answered here: More > Frequently asked questions and answers > [[en:​infra-convert:​faq#​why_is_the_license_server_not_accessible|Why is the license server not accessible?​]]
 +
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 +//​**__Content__**//​
 +
 + • [[en:​infra-convert:​user:​installation:​licfloat#​The procedure at a glance]]\\ ​
 + • [[en:​infra-convert:​user:​installation:​licfloat#​Workflow]]\\ ​
 + • [[en:​infra-convert:​user:​installation:​licfloat#​System requirement license service]]\\ ​
 + • [[en:​infra-convert:​user:​installation:​licfloat#​Unlock port for the license service]]\\ ​
 + • [[en:​infra-convert:​user:​installation:​licfloat#​Error handling]]
 +
 +\\ 
 +
 +</​WRAP>​
 +</​WRAP>​
 +</​WRAP> ​
 +
 +==== The procedure at a glance ====
 +
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 + **1)**
 +</​WRAP>​
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 +Install the license service on the server. You can download the installation file from the [[https://​www.elias-gmbh.de/​en/​service/​downloads/#​Programme|Download area]] on our main pages. The license service runs as the "​EliasLicenseService"​ utility in the background.\\ \\ **Note** The license server can be any computer and does not have to be exclusively for licensing. However, it should have a high availability,​ because #@IC_HTML@# can only be used if there is an existing connection to the license service.
 +</​WRAP>​
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 + **2)**
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 +<WRAP column 85%>
 +Install #@IC_HTML@# on any client PC and specify the path to the license server in the software. You can download the installation file from the [[https://​www.elias-gmbh.de/​en/​service/​downloads/#​Programs|Download area]] on our main pages. Then connect to the license server by specifying the network address of the server in #​@IC_HTML@#​.
 +</​WRAP>​
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 + **3)**
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 +Send the registration key generated by the server together with your contact data by e-mail to your CAQ/MES system provider or the service of ELIAS GmbH.
 +</​WRAP>​
 +</​WRAP>​
 +
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 + **4)**
 +</​WRAP>​
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 +You load the license file, which you receive by mail, on the client PC in #​@IC_HTML@#​. The license is automatically passed to the license server.
 +</​WRAP>​
 +</​WRAP>​
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 + **5)**
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 +In each further installation of #@IC_HTML@# from now on only the address of the license server must be specified.
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 +</​WRAP>​
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 +</​WRAP>​
 +<WRAP column half>
 +<WRAP centeralign>​
 +
 +{{ en:​infra-convert:​user:​installation:​mehrplatzlizenz_einrichten.png?​nolink&​0x500 | }}
 +
 +</​WRAP>​
 +</​WRAP>​
 +</​WRAP>​
 +
 +\\ 
 +
 ==== Work flow ==== ==== Work flow ====
  
 |< 100% 5% 15% 40% 40%>| |< 100% 5% 15% 40% 40%>|
 ^  Step   ​^^ ​ Action ​ ^  Result ​ ^ ^  Step   ​^^ ​ Action ​ ^  Result ​ ^
-^  1  ^ Install License Service | **1)** Install the license service "ELIAS GmbH License Service" on the server. You can download the installation file from [[https://​www.elias-gmbh.de/​en/​service/​downloads#​icnew|Download area]] on our main pages.\\ \\ **Note** The license server task can be performed by any PC in the network, including a client. However, it is recommended not to use a desktop PC due to the requirement for constant availability. | **1)** The license service is installed. |+^  1  ^ Install License Service | **1)** Install the license service "EliasLicenseService" on the server. You can download the installation file from [[https://​www.elias-gmbh.de/​en/​service/​downloads#​icnew|Download area]] on our main pages.\\ \\ **Note** The license server task can be performed by any PC in the network, including a client. However, it is recommended not to use a desktop PC due to the requirement for constant availability. | **1)** The license service is installed. |
 ^  :::  ^ ::: | **2)** Make sure that the license service is allowed to use the incoming port. An example of how to [[en:​infra-convert:​user:​installation:​licfloat#​Enable port for the license service|enable the port for the license service]] is described at the bottom of this page. | **2)** The license service can be accessed from outside. | ^  :::  ^ ::: | **2)** Make sure that the license service is allowed to use the incoming port. An example of how to [[en:​infra-convert:​user:​installation:​licfloat#​Enable port for the license service|enable the port for the license service]] is described at the bottom of this page. | **2)** The license service can be accessed from outside. |
 ^  2  ^ Install #@IC_HTML@# | Install #@IC_HTML@# on any client PC as described in Installation > [[en:​infra-convert:​user:​installation:​workflow|installation]]. | #@IC_HTML@# is installed. | ^  2  ^ Install #@IC_HTML@# | Install #@IC_HTML@# on any client PC as described in Installation > [[en:​infra-convert:​user:​installation:​workflow|installation]]. | #@IC_HTML@# is installed. |
-^  3  ^ Enter path to license server | **1)** Start #​@IC_HTML@#​. | **1)** The "​License Information"​ dialog box opens:\\ {{ en:​infra-convert:​user:​installation:​lizenzinformationen_keine_lizenz.png?​nolink&​400 | }} | +^  3  ^ Enter path to license server | **1)** Start #​@IC_HTML@#​. | **1)** The "​License Information"​ dialog box opens:\\ {{ en:​infra-convert:​user:​installation:​lizenzinformationen_keine_lizenz_neuer_dialog.png?​nolink&​400 | }}\\ \\ Appearance up to program version 2.4.7:\\ {{ en:​infra-convert:​user:​installation:​lizenzinformationen_keine_lizenz.png?​nolink&​400 | }} | 
-^  :::  ^ ::: | **2)** Under "License server" ​enter the host of the license ​server, for example in the form of the name or the IP address. Only change the port "​6781"​ if you are sure. Click on **Apply**.\\ \\ **Note** Up to program ​version ​1.4.2.2 you will find this entry only in the menu "​Settings > General"​. To do thisclick on **Start Demo**, then on **Edit** > **Settings** in the menu bar. Adjust the license ​server ​details here, close the menu with **OK** and reopen the license dialog via **Help** > **Show license**. | **2)** Host and port are correctly specified. In the "​License Information"​ dialog box, the "​Server Key" ​is now displayed ​instead of the "Local Key".\\ {{ en:​infra-convert:​user:​installation:​lizenzinformationen_mehrplatz_keine_lizenz.png?​nolink&​400 | }} | +^  :::  ^ ::: | **2)** Under "Licence service", select ​the setting **Server**. Enter the address ​of the licence ​server ​in the network, for example in the form of the host name or the IP address. Only change the port "​6781"​ if you are sure. Press **Enter** or **Update** {{:​en:​infra-convert:​user:​interface:​refresch_license.png?​nolink&​13|}}.\\ \\ **Note** Up to programme ​version ​2.4.7enter the server ​address directly without having to switch to Server. | **2)** Host and port are correctly specified ​when a new registration key is displayed ​and the possibility to load a licence is given.\\ {{ en:​infra-convert:​user:​installation:​lizenzinformationen_server_verbunden.png?​nolink&​400 | }} | 
-^  4  ^ Request a license | **1)** Click on the button **Request license** {{:​en:​infra-convert:​user:​interface:​request_license.png?​nolink&​17|}}to create an e-mail message.\\ \\ **Important** Specify the license type "​multi-user license"​ in the mail.\\ \\ **Alternatively** Create your own e-mail message containing the registration key displayed and your contact information (name, company, address, phone, e-mail address). Please do not send us a screenshot of the dialog box, but copy the key, for example by clicking on the button **Copy to clipboard** {{:​en:​infra-convert:​user:​interface:​copy_key.png?​nolink&​17|}}. Transmission errors can simply occur when typing. | **1)** In the e-mail program, which is set as the standard program/app on the PC, a ready-made message is opened. This contains the registration key and a list in which you can enter your contact data. |+^  4  ^ Request a license | **1)** Click on the button **Request license** {{:​en:​infra-convert:​user:​interface:​request_license.png?​nolink&​13|}} to create an e-mail message.\\ \\ **Important** Specify the license type "​multi-user license"​ in the mail.\\ \\ **Alternatively** Create your own e-mail message containing the registration key displayed and your contact information (name, company, address, phone, e-mail address). Please do not send us a screenshot of the dialog box, but copy the key, for example by clicking on the button **Copy to clipboard** {{:​en:​infra-convert:​user:​interface:​copy_key.png?​nolink&​17|}}. Transmission errors can simply occur when typing. | **1)** In the e-mail program, which is set as the standard program/app on the PC, a ready-made message is opened. This contains the registration key and a list in which you can enter your contact data. |
 ^  :::  ^  :::  | **2)** Send the e-mail to your CAQ/MES system provider if you purchase #@IC_HTML@# from them, or to info@elias-gmbh.de if you purchased #@IC_HTML@# directly from us. | **2)** You will receive the license file within one working day. | ^  :::  ^  :::  | **2)** Send the e-mail to your CAQ/MES system provider if you purchase #@IC_HTML@# from them, or to info@elias-gmbh.de if you purchased #@IC_HTML@# directly from us. | **2)** You will receive the license file within one working day. |
-^  5  ^ Activate ​license ​| **1)** Click the **Load ​License** button in the License Information dialog ​box {{:​en:​infra-convert:​user:​interface:​load_license.png?​nolink&​17|}}. | **1)** The file explorer opens. | +^  5  ^ Activate ​licence ​| **1)** Click ​on the **Load ​licence** button in the "​Licence information"​ dialogue ​box (up to programme version 2.4.7: ​{{:​en:​infra-convert:​user:​interface:​load_license.png?​nolink&​13|}}). | **1)** The file explorer opens. | 
-^  :::  ^  :::  | **2)** Select the license ​file (*.lic) and click on **Open**.\\ \\ **Note** We recommend that you save the license ​file. | **2)** The ​License Information dialog ​box indicates ​that the license ​is valid:\\ {{ en:​infra-convert:​user:​installation:​lizenzinformationen_mehrplatz_lizenz_gueltig.png?​nolink&​400 | }}\\ \\ With the button **New License** you can load another ​license ​file at any time. | +^  :::  ^  :::  | **2)** Select the licence ​file (*.lic) and click **Open**.\\ \\ **Note** Please ​save the licence ​file. | **2)** The ​"​Licence information"​ dialogue ​box shows that the licence ​is valid:\\ {{ en:​infra-convert:​user:​installation:​lizenzinformationen_mehrplatz_lizenz_gueltig_neuer_dialog.png?​nolink&​400 | }}\\ \\ Appearance up to programme version 2.4.7:\\ {{ en:​infra-convert:​user:​installation:​lizenzinformationen_mehrplatz_lizenz_gueltig.png?​nolink&​400 | }}\\ \\ You can load another ​licence ​file at any time using the **Load licence** button. This overwrites the previous licence. | 
-^  6  ^ Install ​#​@IC_HTML@# ​on clients ​| From now on install #@IC_HTML@# on the client PCs as described in steps 2 and 3. |  |+^  6  ^ #​@IC_HTML@# ​auf Clients installieren ​| From now oninstall #@IC_HTML@# on the client PCs as described in steps 2 and 3. | If this has been enabled by setting (see "​Settings > Settings > General > [[en:​infra-convert:​user:​config:​general#​license_server_group|“License server” group]]), the status is displayed in addition to which users occupy individual licences. {{ en:​infra-convert:​user:​installation:​lizenzinformationen_mehrplatz_lizenz_gueltig_monitoring.png?​nolink&​400 | }}\\ \\ **Note** This function is available from programme version 2.4.11 and requires the licence service from version 1.6.1.0. ​|
  
-\\  
  
 +----
 +
 +<WRAP group>
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 +**Go to previous page**\\ ​
 +Installation > [[en:​infra-convert:​user:​installation:​licsingle|Set up a local license]]
 +</​WRAP>​
 +
 +**Go to next page**\\ ​
 +Installation > [[en:​infra-convert:​user:​installation:​update|Update]]
 +
 +</​WRAP>​ </​WRAP>​