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en:infra-convert:user:installation:licfloat_neu [2021/03/30 15:08]
me
en:infra-convert:user:installation:licfloat_neu [2022/07/12 14:54]
me removed
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-Installieren Sie #​@IC_HTML@# ​auf einem beliebigen Client-PC und geben Sie in der Software den Pfad zum Lizenzserver anDie Installationsdatei können Sie im [[https://​www.elias-gmbh.de/​de/service/download/#Programme|Downloadbereich]] auf unseren Hauptseiten herunterladenAnschließend stellen Sie die Verbindung zum Lizenzserver her, indem Sie in #​@IC_HTML@# ​die Netzwerkadresse des Servers angeben.+Install ​#​@IC_HTML@# ​on any client ​PC and specify the path to the license server ​in the softwareYou can download the installation file from the [[https://​www.elias-gmbh.de/​en/service/downloads/#Programs|Download area]] on our main pagesThen connect to the license server by specifying the network address of the server ​in #​@IC_HTML@#​.
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-Den den Server erzeugten Registrierungsschlüssel senden Sie zusammen mit Ihren Kontaktdaten per E-Mail an Ihren CAQ/MES-Systemanbieter beziehungsweise den Service der ELIAS GmbH.+Send the registration key generated by the server together with your contact data by e-mail to your CAQ/​MES ​system provider or the service of ELIAS GmbH.
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-Die Lizenzdateidie Sie per Mail erhaltenladen Sie auf dem Client-PC in #​@IC_HTML@#​. ​Die Lizenz wird automatisch an den Lizenzserver weitergegeben.+You load the license filewhich you receive by mailon the client ​PC in #​@IC_HTML@#​. ​The license is automatically passed to the license server.
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-In jeder weiteren Installation von #​@IC_HTML@# ​muss fortan nur noch die Adresse des Lizenzservers angegeben werden.+In each further installation of #​@IC_HTML@# ​from now on only the address of the license server must be specified.
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-{{ de:​infra-convert:​user:​installation:​mehrplatzlizenz_einrichten.png?​nolink&​0x500 | }}+{{ en:​infra-convert:​user:​installation:​mehrplatzlizenz_einrichten.png?​nolink&​0x500 | }}
  
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 ^  :::  ^ ::: | **2)** Make sure that the license service is allowed to use the incoming port. An example of how to [[en:​infra-convert:​user:​installation:​licfloat#​Enable port for the license service|enable the port for the license service]] is described at the bottom of this page. | **2)** The license service can be accessed from outside. | ^  :::  ^ ::: | **2)** Make sure that the license service is allowed to use the incoming port. An example of how to [[en:​infra-convert:​user:​installation:​licfloat#​Enable port for the license service|enable the port for the license service]] is described at the bottom of this page. | **2)** The license service can be accessed from outside. |
 ^  2  ^ Install #@IC_HTML@# | Install #@IC_HTML@# on any client PC as described in Installation > [[en:​infra-convert:​user:​installation:​workflow|installation]]. | #@IC_HTML@# is installed. | ^  2  ^ Install #@IC_HTML@# | Install #@IC_HTML@# on any client PC as described in Installation > [[en:​infra-convert:​user:​installation:​workflow|installation]]. | #@IC_HTML@# is installed. |
-^  3  ^ Enter path to license server | **1)** Start #​@IC_HTML@#​. | **1)** The "​License Information"​ dialog box opens:\\ {{ en:​infra-convert:​user:​installation:​lizenzinformationen_keine_lizenz_neuer_dialog.png?​nolink&​400 | }}\\ \\ Appearance up to programme ​version 2.4.7:\\ {{ en:​infra-convert:​user:​installation:​lizenzinformationen_keine_lizenz.png?​nolink&​400 | }} |+^  3  ^ Enter path to license server | **1)** Start #​@IC_HTML@#​. | **1)** The "​License Information"​ dialog box opens:\\ {{ en:​infra-convert:​user:​installation:​lizenzinformationen_keine_lizenz_neuer_dialog.png?​nolink&​400 | }}\\ \\ Appearance up to program ​version 2.4.7:\\ {{ en:​infra-convert:​user:​installation:​lizenzinformationen_keine_lizenz.png?​nolink&​400 | }} |
 ^  :::  ^ ::: | **2)** Under "​Licence service",​ select the setting **Server**. Enter the address of the licence server in the network, for example in the form of the host name or the IP address. Only change the port "​6781"​ if you are sure. Press **Enter** or **Update** {{:​en:​infra-convert:​user:​interface:​refresch_license.png?​nolink&​13|}}.\\ \\ **Note** Up to programme version 2.4.7, enter the server address directly without having to switch to Server. | **2)** Host and port are correctly specified when a new registration key is displayed and the possibility to load a licence is given.\\ {{ en:​infra-convert:​user:​installation:​lizenzinformationen_server_verbunden.png?​nolink&​400 | }} | ^  :::  ^ ::: | **2)** Under "​Licence service",​ select the setting **Server**. Enter the address of the licence server in the network, for example in the form of the host name or the IP address. Only change the port "​6781"​ if you are sure. Press **Enter** or **Update** {{:​en:​infra-convert:​user:​interface:​refresch_license.png?​nolink&​13|}}.\\ \\ **Note** Up to programme version 2.4.7, enter the server address directly without having to switch to Server. | **2)** Host and port are correctly specified when a new registration key is displayed and the possibility to load a licence is given.\\ {{ en:​infra-convert:​user:​installation:​lizenzinformationen_server_verbunden.png?​nolink&​400 | }} |
 ^  4  ^ Request a license | **1)** Click on the button **Request license** {{:​en:​infra-convert:​user:​interface:​request_license.png?​nolink&​13|}} to create an e-mail message.\\ \\ **Important** Specify the license type "​multi-user license"​ in the mail.\\ \\ **Alternatively** Create your own e-mail message containing the registration key displayed and your contact information (name, company, address, phone, e-mail address). Please do not send us a screenshot of the dialog box, but copy the key, for example by clicking on the button **Copy to clipboard** {{:​en:​infra-convert:​user:​interface:​copy_key.png?​nolink&​17|}}. Transmission errors can simply occur when typing. | **1)** In the e-mail program, which is set as the standard program/app on the PC, a ready-made message is opened. This contains the registration key and a list in which you can enter your contact data. | ^  4  ^ Request a license | **1)** Click on the button **Request license** {{:​en:​infra-convert:​user:​interface:​request_license.png?​nolink&​13|}} to create an e-mail message.\\ \\ **Important** Specify the license type "​multi-user license"​ in the mail.\\ \\ **Alternatively** Create your own e-mail message containing the registration key displayed and your contact information (name, company, address, phone, e-mail address). Please do not send us a screenshot of the dialog box, but copy the key, for example by clicking on the button **Copy to clipboard** {{:​en:​infra-convert:​user:​interface:​copy_key.png?​nolink&​17|}}. Transmission errors can simply occur when typing. | **1)** In the e-mail program, which is set as the standard program/app on the PC, a ready-made message is opened. This contains the registration key and a list in which you can enter your contact data. |
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 ^  6  ^ #@IC_HTML@# auf Clients installieren | From now on, install #@IC_HTML@# on the client PCs as described in steps 2 and 3. | If this has been enabled by setting (see "​Settings > Settings > General > [[en:​infra-convert:​user:​config:​general#​license_server_group|“License server” group]]), the status is displayed in addition to which users occupy individual licences. {{ en:​infra-convert:​user:​installation:​lizenzinformationen_mehrplatz_lizenz_gueltig_monitoring.png?​nolink&​400 | }}\\ \\ **Note** This function is available from programme version 2.4.11 and requires the licence service from version 1.6.1.0. | ^  6  ^ #@IC_HTML@# auf Clients installieren | From now on, install #@IC_HTML@# on the client PCs as described in steps 2 and 3. | If this has been enabled by setting (see "​Settings > Settings > General > [[en:​infra-convert:​user:​config:​general#​license_server_group|“License server” group]]), the status is displayed in addition to which users occupy individual licences. {{ en:​infra-convert:​user:​installation:​lizenzinformationen_mehrplatz_lizenz_gueltig_monitoring.png?​nolink&​400 | }}\\ \\ **Note** This function is available from programme version 2.4.11 and requires the licence service from version 1.6.1.0. |
  
-\\  
- 
-==== System requirements license service ==== 
- 
-<WRAP group> 
-<WRAP indent> 
-<WRAP column 5%> 
-{{ :​en:​infra-convert:​user:​installation:​icon_betriebssystem.png?​nolink&​35 }} 
-</​WRAP>​ 
-<WRAP column 25%> 
-**Operating system**\\ //at least// 
-</​WRAP>​ 
-<WRAP column 60%> 
-Windows 7 Service Pack 1 (SP 1),\\ Microsoft Windows Server 2008 R2 
-</​WRAP>​ 
-</​WRAP>​ 
-</​WRAP>​ 
- 
-\\  
- 
-<WRAP group> 
-<WRAP indent> 
-<WRAP column 5%> 
-{{ :​en:​infra-convert:​user:​installation:​icon_webanbindung.png?​nolink&​35 }} 
-</​WRAP>​ 
-<WRAP column 25%> 
-**Web connection**\\ //Internet access// 
-</​WRAP>​ 
-<WRAP column 60%> 
-Not required 
-</​WRAP>​ 
-</​WRAP>​ 
-</​WRAP>​ 
- 
-\\  
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-==== Unlock port for the license service ==== 
- 
-For the connection to the license service, an HTTPS connection to the specified host is established on port 6781. It must be ensured that this connection is not blocked by a firewall or redirected by a proxy server. 
- 
-In the following example is discribed how to unlock the port on the license server for the license service installed on this server. Described is the standard case for the operating system Windows 10 with "​Windows Defender Firewall"​. 
- 
-|< 100% 5% 15% 40% 40%>| 
-^  Schritt ​ ^^  Aktion ​ ^  Ergebnis ​ ^ 
-^  1  ^ Open "​Windows Defender Firewall with Advanced Security"​ | **1)** Click **Settings** in start menu, afterwards click **Update and Security** > **Windows Security**. | **1)** "​Windows Defender Security Center"​ opens. | 
-^ ::: ^ ::: | **2)** Click under **Firewall- & Netzwerkschutz** on **Advanced Settings**. | **2)** The application "​Windows Defender Firewall with Advanced Security"​ opens. | 
-^  2  ^ Add new incoming rule | **1)** Click in the directory tree, displayed ont the left, on **Incoming rules**. | **1)** The middle pane displays a list of the incoming rules that have already been defined. | 
-^  :::  ^ ::: | **2)** Click **Action** > **New Rule...** on the menu bar. | **2)** The "New Incoming Rule Wizard"​ opens. The necessary steps are displayed on the left. You are initially in the input mask for the "Rule type" step. | 
-^  :::  ^ ::: | **3)** As a rule type, first select **User-defined** and click on **Next**. | **3)** The input mask for the "​Program"​ step is displayed. | 
-^  :::  ^ ::: | **4)** Select **This Program Path**, click **Browse**, and select the executable file of the License Service "​Common.LicenseService.exe",​ which is installed by default under C:\Program Files (x86)\ELIAS GmbH\LicenseService. Then click **Next**. | **4)** The input mask for the "​Protocols and Ports" step is displayed. | 
-^  :::  ^ ::: | **5)** Select the protocol type "​TCP"​ from the list and then under "Local Port" select the entry **Specific Ports**. Underneath enter in the now unlocked field "​6781"​. Then click **Next**. | **5)** The input mask for the "​Area"​ step is displayed. | 
-^  :::  ^ ::: | **6)** In the input screens of the "​Area",​ "​Action"​ and "​Profile"​ steps, you can change the default values if required. Click **Next** to continue through these steps until you are at the "​Name"​ step. | **6)** The input mask for the "​Name"​ step is displayed. | 
-^  :::  ^ ::: | **7)** Set any name for the rule. E.g. "ELIAS GmbH License Service"​ and click on **Finish**. | **7)** The new rule is created, it is displayed in the list of incoming rules. | 
- 
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- 
-==== Error handling ==== 
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-<WRAP group> 
-<WRAP column 25%> 
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-**Can not connect to the license server** 
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-</​WRAP>​ 
-<WRAP column 70%> 
-**Error description** 
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-The message "​License server was not found" appears in the "​License Information"​ dialog box in #​@IC_HTML@#​. 
- 
-**Troubleshooting** 
- 
-  * Make sure the license server information (host and port) is correct. 
-  * Make sure that you have an active network connection to the license server. 
-  * Make sure that no firewall prevents communication with the license server. If necessary, configure the firewall on the server so that the "​LicenseServer.exe"​ can use any input ports. 
-  * [[de:​infra-convert:​user:​installation:​uninstall|Uninstall]] #@IC_HTML@# and then reinstall it. 
- 
-</​WRAP>​ 
-</​WRAP>​ 
- 
-<WRAP noprint> 
  
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