en:infra-convert:user:functions:diagnosis
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en:infra-convert:user:functions:diagnosis [2020/09/16 16:33] me |
en:infra-convert:user:functions:diagnosis [2024/01/26 19:02] (current) me |
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| - | This function allows you to gather diagnostic data about the current status of #@IC_HTML@#. | + | This section describes diagnostic topics that can help understand unexpected behavior of #@IC_HTML@# and related programs. |
| - | A log of the day's activities, configuration files and some machine information are exported. Project data, including drawing files, is not exported. However, the data may contain user-specific information, such as file paths. | + | **Note** Usually, the support will ask you to perform one of the following actions and provide data. |
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| + | \\ | ||
| <WRAP noprint> | <WRAP noprint> | ||
| <WRAP group> | <WRAP group> | ||
| - | <WRAP column 20%> | + | <WRAP column 48%> |
| //**__Content__**// | //**__Content__**// | ||
| - | • [[en:infra-convert:user:functions:diagnosis#Worflow]]\\ | + | • [[#Change logging level]]\\ |
| - | • [[en:infra-convert:user:functions:diagnosis#Customization]] | + | • [[#Save diagnostic report]]\\ |
| + | • [[#Directories]] | ||
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| </WRAP> | </WRAP> | ||
| - | ==== Worflow ==== | + | ==== Change logging level ==== |
| - | {{page>en:infra-convert:user:functions:diagnosis_workflow}} | + | {{page>en:infra-convert:dev:diagnosis:logging_level}} |
| \\ | \\ | ||
| - | ==== Customization ==== | + | ==== Save diagnostic report ==== |
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| + | {{page>en:infra-convert:dev:diagnosis:save_report}} | ||
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| + | \\ | ||
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| + | ==== Directories ==== | ||
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| + | The buttons take you with one click to directories that are particularly relevant for the administration of #@IC_HTML@#. | ||
| - | No adjustments are possible. | + | ^ Default directory for configurations and templates | %programdata%\ELIAS GmbH\infra-Convert | |
| + | ^ User-specific configurations and templates | %appdata%\ELIAS GmbH\infra-Convert | | ||
| + | ^ Installation directory | %programfiles%\ELIAS GmbH\infra-CONVERT-core | | ||
| + | ^ Temporary directory | %temp%\ELIAS GmbH | | ||
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| **Go to previous page**\\ | **Go to previous page**\\ | ||
| - | Functions > Export > [[en:infra-convert:user:functions:manual|Open online manual]] | + | Functions > Help > [[en:infra-convert:user:functions:backup|Recovery]] |
| </WRAP> | </WRAP> | ||
en/infra-convert/user/functions/diagnosis.1600266780.txt.gz · Last modified: 2020/09/16 16:33 by me
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