ELIAS GmbH
Produktdokumentationen

This page is read only. You can view the source, but not change it. Ask your administrator if you think this is wrong.
~~NOTOC~~

<WRAP noprint>

> User manual #@IC_HTML@# > Installation

</WRAP>

====== Set up a single user license ======

----

Here's how to set up a single user license for your copy of #@IC_HTML@#.

<WRAP noprint>
<WRAP group>
<WRAP column 30%>
//**__Inhalt__**//

 • [[en:infra-convert:user:installation:licsingle#The procedure at a glance]]\\ 
 • [[en:infra-convert:user:installation:licsingle#Work flow]]\\ 
 • [[de:infra-convert:user:installation:licfloat#Systemvoraussetzungen Lizenzservice]]\\ 
 • [[de:infra-convert:user:installation:licfloat#Port für den Lizenzservice freigeben]]\\ 
 • [[en:infra-convert:user:installation:licsingle#Troubleshooting]]

\\ 

</WRAP>
</WRAP>
</WRAP>

==== The procedure at a glance ====

<WRAP group>
<WRAP column half>
A single user license is issued for a PC workstation. It is only valid for this workstation and can not be transferred.

<WRAP group>
<WRAP column 4%>
 **1)**
</WRAP>
<WRAP column 85%>
First install #@IC_HTML@# on the PC. The installation file can be downloaded from the [[https://www.elias-gmbh.de/en/service/downloads#Programme|download area]] on our main pages.

**Note** There are no differences between different functionalities during the installation. Even if an installation is used as a demo version, all functions can be unlocked for them with the appropriate license.
</WRAP>
</WRAP>

<WRAP group>
<WRAP column 4%>
 **2)**
</WRAP>
<WRAP column 85%>
You send the individual registration key generated for this installation together with your contact data by e-mail (A) to your CAQ/MES system provider respectively the service of ELIAS GmbH.
</WRAP>
</WRAP>

<WRAP group>
<WRAP column 4%>
 **3)**
</WRAP>
<WRAP column 85%>
The license file, which you also receive by e-mail (B), is finally downloaded into #@IC_HTML@#.
</WRAP>
</WRAP>

</WRAP>
<WRAP column half>
<WRAP centeralign>

{{ en:infra-convert:user:installation:einzelplatzlizenz_einrichten.png?direct&0x400 | }}

</WRAP>
</WRAP>
</WRAP>

\\ 

==== Work flow ====

|< 100% 5% 15% 40% 40%>|
^  Step   ^^  Action  ^  Result  ^
^  1  ^ Install License Service | **1)** Install the license service "ELIAS GmbH License Service" on the server. You can download the installation file from [[https://www.elias-gmbh.de/en/service/downloads#icnew|Download area]] on our main pages.\\ \\ **Note** The license server task can be performed by any PC in the network, including a client. However, it is recommended not to use a desktop PC due to the requirement for constant availability. | **1)** The license service is installed. |
^  :::  ^ ::: | **2)** Make sure that the license service is allowed to use the incoming port. An example of how to [[en:infra-convert:user:installation:licfloat#Enable port for the license service|enable the port for the license service]] is described at the bottom of this page. | **2)** The license service can be accessed from outside. |
^  2  ^ Install #@IC_HTML@# | Install #@IC_HTML@# on any client PC as described in Installation > [[en:infra-convert:user:installation:workflow|installation]]. | #@IC_HTML@# is installed. |
^  3  ^ Enter path to license server | **1)** Start #@IC_HTML@#. | **1)** The "License Information" dialog box opens:\\ {{ en:infra-convert:user:installation:lizenzinformationen_keine_lizenz.png?nolink&400 | }} |
^  :::  ^ ::: | **2)** Under "License server" enter the host of the license server, for example in the form of the name or the IP address. Only change the port "6781" if you are sure. Click on **Apply**.\\ \\ **Note** Up to program version 1.4.2.2 you will find this entry only in the menu "Settings > General". To do this, click on **Start Demo**, then on **Edit** > **Settings** in the menu bar. Adjust the license server details here, close the menu with **OK** and reopen the license dialog via **Help** > **Show license**. | **2)** Host and port are correctly specified. In the "License Information" dialog box, the "Server Key" is now displayed instead of the "Local Key".\\ {{ en:infra-convert:user:installation:lizenzinformationen_mehrplatz_keine_lizenz.png?nolink&400 | }} |
^  4  ^ Request a license | **1)** Click on the button **Request license** {{:en:infra-convert:user:interface:request_license.png?nolink&17|}}to create an e-mail message.\\ \\ **Important** Specify the license type "multi-user license" in the mail.\\ \\ **Alternatively** Create your own e-mail message containing the registration key displayed and your contact information (name, company, address, phone, e-mail address). Please do not send us a screenshot of the dialog box, but copy the key, for example by clicking on the button **Copy to clipboard** {{:en:infra-convert:user:interface:copy_key.png?nolink&17|}}. Transmission errors can simply occur when typing. | **1)** In the e-mail program, which is set as the standard program/app on the PC, a ready-made message is opened. This contains the registration key and a list in which you can enter your contact data. |
^  :::  ^  :::  | **2)** Send the e-mail to your CAQ/MES system provider if you purchase #@IC_HTML@# from them, or to info@elias-gmbh.de if you purchased #@IC_HTML@# directly from us. | **2)** You will receive the license file within one working day. |
^  5  ^ Activate license | **1)** Click the **Load License** button in the License Information dialog box {{:en:infra-convert:user:interface:load_license.png?nolink&17|}}. | **1)** The file explorer opens. |
^  :::  ^  :::  | **2)** Select the license file (*.lic) and click on **Open**.\\ \\ **Note** We recommend that you save the license file. | **2)** The License Information dialog box indicates that the license is valid:\\ {{ en:infra-convert:user:installation:lizenzinformationen_mehrplatz_lizenz_gueltig.png?nolink&400 | }}\\ \\ With the button **New License** you can load another license file at any time. |
^  6  ^ Install #@IC_HTML@# on clients | From now on install #@IC_HTML@# on the client PCs as described in steps 2 and 3. |  |

\\ 

==== Error handling ====

<WRAP group>
<WRAP column 25%>

**Can not connect to the license server**

</WRAP>
<WRAP column 70%>
**Error description**

The message "License server was not found" appears in the "License Information" dialog box in #@IC_HTML@#.

**Error handling**

  * Make sure the license server information ("Edit (menu bar) > Settings > General > License server") is correct. The default values are "localhost" for the host and "6781" for the port. For the Single User License model, the locally installed "LicenseService" is the license server addressed by the program.
  * [[en:infra-convert:user:installation:uninstall|Uninstall]] #@IC_HTML@# und install it again.

</WRAP>
</WRAP>

<WRAP noprint>

----

<WRAP group>
<WRAP col2>

<WRAP rightalign>
**Go to previous page**\\ 
Installation > [[en:infra-convert:user:installation:workflow|Installation]]
</WRAP>

**Go to next page**\\ 
Installation > [[en:infra-convert:user:installation:licfloat|Set up a multi-user license]]

</WRAP> </WRAP>

</WRAP>
ELIAS GmbHProduktdokumentationen

User Tools

Site Tools

Page Tools

ELIAS GmbH
Produktdokumentationen
