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en:infra-convert:user:functions:diagnosis [2021/10/22 15:56] me [Diagnosis] |
en:infra-convert:user:functions:diagnosis [2024/01/26 19:02] (current) me |
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- | This function allows you to gather diagnostic data about the current status of #@IC_HTML@#. | + | This section describes diagnostic topics that can help understand unexpected behavior of #@IC_HTML@# and related programs. |
- | A log of the day's activities, configuration files and some machine information are exported. Project data, including drawing files, is not exported. However, the data may contain user-specific information, such as file paths. | + | **Note** Usually, the support will ask you to perform one of the following actions and provide data. |
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- | <WRAP column 20%> | + | <WRAP column 48%> |
//**__Content__**// | //**__Content__**// | ||
- | • [[en:infra-convert:user:functions:diagnosis#Worflow]]\\ | + | • [[#Change logging level]]\\ |
- | • [[en:infra-convert:user:functions:diagnosis#Customization]] | + | • [[#Save diagnostic report]]\\ |
+ | • [[#Directories]] | ||
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- | ==== Worflow ==== | + | ==== Change logging level ==== |
- | {{page>en:infra-convert:user:functions:diagnosis_workflow}} | + | {{page>en:infra-convert:dev:diagnosis:logging_level}} |
\\ | \\ | ||
- | ==== Customization ==== | + | ==== Save diagnostic report ==== |
- | No adjustments are possible. | + | {{page>en:infra-convert:dev:diagnosis:save_report}} |
+ | |||
+ | \\ | ||
+ | |||
+ | ==== Directories ==== | ||
+ | |||
+ | The buttons take you with one click to directories that are particularly relevant for the administration of #@IC_HTML@#. | ||
+ | |||
+ | ^ Default directory for configurations and templates | %programdata%\ELIAS GmbH\infra-Convert | | ||
+ | ^ User-specific configurations and templates | %appdata%\ELIAS GmbH\infra-Convert | | ||
+ | ^ Installation directory | %programfiles%\ELIAS GmbH\infra-CONVERT-core | | ||
+ | ^ Temporary directory | %temp%\ELIAS GmbH | | ||
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**Go to previous page**\\ | **Go to previous page**\\ | ||
- | Functions > Export > [[en:infra-convert:user:functions:manual|Open online manual]] | + | Functions > Help > [[en:infra-convert:user:functions:backup|Recovery]] |
</WRAP> | </WRAP> | ||