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en:infra-convert:user:installation:licfloat [2021/12/10 14:04] me [Set up a server license] |
en:infra-convert:user:installation:licfloat [2022/10/13 13:56] (current) me [Work flow] |
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**See** Settings > Settings > General > [[en:infra-convert:user:config:general#license_server_group|“License server” group]] | **See** Settings > Settings > General > [[en:infra-convert:user:config:general#license_server_group|“License server” group]] | ||
- | **Frequently Asked Questions** - Frequently asked questions about license service are answered here: More > Frequently asked questions and answers > [[en:infra-convert:faq#Whichproblems can arise during licensing?|Whichproblems can arise during licensing?]] | + | **Frequently Asked Questions** - Frequently asked questions about license service are answered here: More > Frequently asked questions and answers > [[en:infra-convert:faq#Which problems can arise during licensing?|Which problems can arise during licensing?]] |
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• [[en:infra-convert:user:installation:licfloat#The procedure at a glance]]\\ | • [[en:infra-convert:user:installation:licfloat#The procedure at a glance]]\\ | ||
- | • [[en:infra-convert:user:installation:licfloat#Workflow]]\\ | + | • [[en:infra-convert:user:installation:licfloat#Workflow]] |
- | • [[en:infra-convert:user:installation:licfloat#System requirement license service]]\\ | + | \\ |
- | • [[en:infra-convert:user:installation:licfloat#Unlock port for the license service]]\\ | + | |
- | • [[en:infra-convert:user:installation:licfloat#Error handling]] | + | |
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<WRAP group> | <WRAP group> | ||
- | <WRAP column half> | + | <WRAP column 40%> |
<WRAP group> | <WRAP group> | ||
- | <WRAP column 4%> | + | <WRAP column 5%> |
**1)** | **1)** | ||
</WRAP> | </WRAP> | ||
- | <WRAP column 85%> | + | <WRAP column 83%> |
Install the license service on the server. You can download the installation file from the [[https://www.elias-gmbh.de/en/service/downloads/#Programme|Download area]] on our main pages. The license service runs as the "EliasLicenseService" utility in the background.\\ \\ **Note** The license server can be any computer and does not have to be exclusively for licensing. However, it should have a high availability, because #@IC_HTML@# can only be used if there is an existing connection to the license service. | Install the license service on the server. You can download the installation file from the [[https://www.elias-gmbh.de/en/service/downloads/#Programme|Download area]] on our main pages. The license service runs as the "EliasLicenseService" utility in the background.\\ \\ **Note** The license server can be any computer and does not have to be exclusively for licensing. However, it should have a high availability, because #@IC_HTML@# can only be used if there is an existing connection to the license service. | ||
</WRAP> | </WRAP> | ||
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<WRAP group> | <WRAP group> | ||
- | <WRAP column 4%> | + | <WRAP column 5%> |
**2)** | **2)** | ||
</WRAP> | </WRAP> | ||
- | <WRAP column 85%> | + | <WRAP column 83%> |
Install #@IC_HTML@# on any client PC and specify the path to the license server in the software. You can download the installation file from the [[https://www.elias-gmbh.de/en/service/downloads/#Programs|Download area]] on our main pages. Then connect to the license server by specifying the network address of the server in #@IC_HTML@#. | Install #@IC_HTML@# on any client PC and specify the path to the license server in the software. You can download the installation file from the [[https://www.elias-gmbh.de/en/service/downloads/#Programs|Download area]] on our main pages. Then connect to the license server by specifying the network address of the server in #@IC_HTML@#. | ||
</WRAP> | </WRAP> | ||
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<WRAP group> | <WRAP group> | ||
- | <WRAP column 4%> | + | <WRAP column 5%> |
**3)** | **3)** | ||
</WRAP> | </WRAP> | ||
- | <WRAP column 85%> | + | <WRAP column 83%> |
Send the registration key generated for the server together with your contact data by e-mail to your CAQ/MES system provider or the service of ELIAS GmbH. | Send the registration key generated for the server together with your contact data by e-mail to your CAQ/MES system provider or the service of ELIAS GmbH. | ||
</WRAP> | </WRAP> | ||
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<WRAP group> | <WRAP group> | ||
- | <WRAP column 4%> | + | <WRAP column 5%> |
**4)** | **4)** | ||
</WRAP> | </WRAP> | ||
- | <WRAP column 85%> | + | <WRAP column 83%> |
You load the license file, which you receive by mail, on the client PC in #@IC_HTML@#. The license is automatically passed to the license server. | You load the license file, which you receive by mail, on the client PC in #@IC_HTML@#. The license is automatically passed to the license server. | ||
</WRAP> | </WRAP> | ||
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<WRAP group> | <WRAP group> | ||
- | <WRAP column 4%> | + | <WRAP column 5%> |
**5)** | **5)** | ||
</WRAP> | </WRAP> | ||
- | <WRAP column 85%> | + | <WRAP column 83%> |
In each further installation of #@IC_HTML@# from now on only the address of the license server must be specified. | In each further installation of #@IC_HTML@# from now on only the address of the license server must be specified. | ||
</WRAP> | </WRAP> | ||
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</WRAP> | </WRAP> | ||
- | <WRAP column half> | + | <WRAP column 55%> |
<WRAP centeralign> | <WRAP centeralign> | ||
- | {{ en:infra-convert:user:installation:mehrplatzlizenz_einrichten.png?nolink&0x500 | }} | + | {{ en:infra-convert:user:installation:mehrplatzlizenz_einrichten.png?nolink | }} |
</WRAP> | </WRAP> | ||
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^ ::: ^ ::: | **2)** Make sure that the license service is allowed to use the incoming port. An example of how to [[en:infra-convert:user:installation:licfloat#Enable port for the license service|enable the port for the license service]] is described at the bottom of this page. | **2)** The license service can be accessed from outside. | | ^ ::: ^ ::: | **2)** Make sure that the license service is allowed to use the incoming port. An example of how to [[en:infra-convert:user:installation:licfloat#Enable port for the license service|enable the port for the license service]] is described at the bottom of this page. | **2)** The license service can be accessed from outside. | | ||
^ 2 ^ Install #@IC_HTML@# | Install #@IC_HTML@# on any client PC as described in Installation > [[en:infra-convert:user:installation:workflow|installation]]. | #@IC_HTML@# is installed. | | ^ 2 ^ Install #@IC_HTML@# | Install #@IC_HTML@# on any client PC as described in Installation > [[en:infra-convert:user:installation:workflow|installation]]. | #@IC_HTML@# is installed. | | ||
- | ^ 3 ^ Enter path to license server | **1)** Start #@IC_HTML@#. | **1)** The "License Information" dialog box opens:\\ {{ en:infra-convert:user:installation:lizenzinformationen_keine_lizenz_neuer_dialog.png?nolink&400 | }}\\ \\ Appearance up to program version 2.4.7:\\ {{ en:infra-convert:user:installation:lizenzinformationen_keine_lizenz.png?nolink&400 | }} | | + | ^ 3 ^ Enter path to license server | **1)** Start #@IC_HTML@#. | **1)** The "License Information" dialog box opens:\\ {{ en:infra-convert:user:installation:lizenzinformationen_keine_lizenz_neuer_dialog.png?nolink | }}\\ \\ Appearance up to program version 2.4.7:\\ {{ en:infra-convert:user:installation:lizenzinformationen_keine_lizenz.png?nolink | }} | |
- | ^ ::: ^ ::: | **2)** Under "Licence service", select the setting **Server**. Enter the address of the licence server in the network, for example in the form of the host name or the IP address. Only change the port "6781" if you are sure. Press **Enter** or **Update** {{:en:infra-convert:user:interface:refresch_license.png?nolink&13|}}.\\ \\ **Note** Up to programme version 2.4.7, enter the server address directly without having to switch to Server. | **2)** Host and port are correctly specified when a new registration key is displayed and the possibility to load a licence is given.\\ {{ en:infra-convert:user:installation:lizenzinformationen_server_verbunden.png?nolink&400 | }} | | + | ^ ::: ^ ::: | **2)** Under "Licence service", select the setting **Server**. Enter the address of the licence server in the network, for example in the form of the host name or the IP address. Only change the port "6781" if you are sure. Press **Enter** or **Update** {{:en:infra-convert:user:interface:refresch_license.png?nolink&13|}}.\\ \\ **Note** Up to programme version 2.4.7, enter the server address directly without having to switch to Server. | **2)** Host and port are correctly specified when a new registration key is displayed and the possibility to load a licence is given.\\ {{ en:infra-convert:user:installation:lizenzinformationen_server_verbunden.png?nolink | }} | |
^ 4 ^ Request a license | **1)** Click on the button **Request license** {{:en:infra-convert:user:interface:request_license.png?nolink&13|}} to create an e-mail message.\\ \\ **Important** Specify the license type "multi-user license" in the mail.\\ \\ **Alternatively** Create your own e-mail message containing the registration key displayed and your contact information (name, company, address, phone, e-mail address). Please do not send us a screenshot of the dialog box, but copy the key, for example by clicking on the button **Copy to clipboard** {{:en:infra-convert:user:interface:copy_key.png?nolink&17|}}. Transmission errors can simply occur when typing. | **1)** In the e-mail program, which is set as the standard program/app on the PC, a ready-made message is opened. This contains the registration key and a list in which you can enter your contact data. | | ^ 4 ^ Request a license | **1)** Click on the button **Request license** {{:en:infra-convert:user:interface:request_license.png?nolink&13|}} to create an e-mail message.\\ \\ **Important** Specify the license type "multi-user license" in the mail.\\ \\ **Alternatively** Create your own e-mail message containing the registration key displayed and your contact information (name, company, address, phone, e-mail address). Please do not send us a screenshot of the dialog box, but copy the key, for example by clicking on the button **Copy to clipboard** {{:en:infra-convert:user:interface:copy_key.png?nolink&17|}}. Transmission errors can simply occur when typing. | **1)** In the e-mail program, which is set as the standard program/app on the PC, a ready-made message is opened. This contains the registration key and a list in which you can enter your contact data. | | ||
^ ::: ^ ::: | **2)** Send the e-mail to your CAQ/MES system provider if you purchase #@IC_HTML@# from them, or to info@elias-gmbh.de if you purchased #@IC_HTML@# directly from us. | **2)** You will receive the license file within one working day. | | ^ ::: ^ ::: | **2)** Send the e-mail to your CAQ/MES system provider if you purchase #@IC_HTML@# from them, or to info@elias-gmbh.de if you purchased #@IC_HTML@# directly from us. | **2)** You will receive the license file within one working day. | | ||
^ 5 ^ Activate licence | **1)** Click on the **Load licence** button in the "Licence information" dialogue box (up to programme version 2.4.7: {{:en:infra-convert:user:interface:load_license.png?nolink&13|}}). | **1)** The file explorer opens. | | ^ 5 ^ Activate licence | **1)** Click on the **Load licence** button in the "Licence information" dialogue box (up to programme version 2.4.7: {{:en:infra-convert:user:interface:load_license.png?nolink&13|}}). | **1)** The file explorer opens. | | ||
- | ^ ::: ^ ::: | **2)** Select the licence file (*.lic) and click **Open**.\\ \\ **Note** Please save the licence file. | **2)** The "Licence information" dialogue box shows that the licence is valid:\\ {{ en:infra-convert:user:installation:lizenzinformationen_mehrplatz_lizenz_gueltig_neuer_dialog.png?nolink&400 | }}\\ \\ Appearance up to programme version 2.4.7:\\ {{ en:infra-convert:user:installation:lizenzinformationen_mehrplatz_lizenz_gueltig.png?nolink&400 | }}\\ \\ You can load another licence file at any time using the **Load licence** button. This overwrites the previous licence. | | + | ^ ::: ^ ::: | **2)** Select the licence file (*.lic) and click **Open**.\\ \\ **Note** Please save the licence file. | **2)** The "Licence information" dialogue box shows that the licence is valid:\\ {{ en:infra-convert:user:installation:lizenzinformationen_mehrplatz_lizenz_gueltig_neuer_dialog.png?nolink | }}\\ \\ Appearance up to programme version 2.4.7:\\ {{ en:infra-convert:user:installation:lizenzinformationen_mehrplatz_lizenz_gueltig.png?nolink | }}\\ \\ You can load another licence file at any time using the **Load licence** button. This overwrites the previous licence. | |
- | ^ 6 ^ #@IC_HTML@# auf Clients installieren | From now on, install #@IC_HTML@# on the client PCs as described in steps 2 and 3. | If this has been enabled by setting (see "Settings > Settings > General > [[en:infra-convert:user:config:general#license_server_group|“License server” group]]), the status is displayed in addition to which users occupy individual licences. {{ en:infra-convert:user:installation:lizenzinformationen_mehrplatz_lizenz_gueltig_monitoring.png?nolink&400 | }}\\ \\ **Note** This function is available from programme version 2.4.11 and requires the licence service from version 1.6.1.0. | | + | ^ 6 ^ Install #@IC_HTML@# on clients | From now on, install #@IC_HTML@# on the client PCs as described in steps 2 and 3. | If this has been enabled by setting (see "Settings > Settings > General > [[en:infra-convert:user:config:general#license_server_group|“License server” group]]), the status is displayed in addition to which users occupy individual licences. {{ en:infra-convert:user:installation:lizenzinformationen_mehrplatz_lizenz_gueltig_monitoring.png?nolink | }}\\ \\ **Note** This function is available from programme version 2.4.11 and requires the licence service from version 1.6.1.0. | |