en:infra-convert:user:installation:licsingle
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en:infra-convert:user:installation:licsingle [2021/04/22 14:34] me |
en:infra-convert:user:installation:licsingle [2022/10/13 13:55] me [Set up a local license] |
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| **Frequently Asked Questions** - Frequently asked questions about license service are answered here: More > Frequently asked questions and answers > [[en:infra-convert:faq#why_is_the_license_server_not_accessible|Why is the license server not accessible?]] | **Frequently Asked Questions** - Frequently asked questions about license service are answered here: More > Frequently asked questions and answers > [[en:infra-convert:faq#why_is_the_license_server_not_accessible|Why is the license server not accessible?]] | ||
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| <WRAP noprint> | <WRAP noprint> | ||
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| <WRAP group> | <WRAP group> | ||
| - | <WRAP column half> | + | <WRAP column 40%> |
| A single user license is issued for a PC workstation. It is only valid for this workstation and can not be transferred. | A single user license is issued for a PC workstation. It is only valid for this workstation and can not be transferred. | ||
| <WRAP group> | <WRAP group> | ||
| - | <WRAP column 4%> | + | <WRAP column 5%> |
| **1)** | **1)** | ||
| </WRAP> | </WRAP> | ||
| - | <WRAP column 85%> | + | <WRAP column 83%> |
| First install #@IC_HTML@# on the PC. The installation file can be downloaded from the [[https://www.elias-gmbh.de/en/service/downloads#Programme|download area]] on our main pages. | First install #@IC_HTML@# on the PC. The installation file can be downloaded from the [[https://www.elias-gmbh.de/en/service/downloads#Programme|download area]] on our main pages. | ||
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| <WRAP group> | <WRAP group> | ||
| - | <WRAP column 4%> | + | <WRAP column 5%> |
| **2)** | **2)** | ||
| </WRAP> | </WRAP> | ||
| - | <WRAP column 85%> | + | <WRAP column 83%> |
| - | You send the individual registration key generated for this installation together with your contact data by e-mail (A) to your CAQ/MES system provider respectively the service of ELIAS GmbH. | + | You send the individual registration key generated for this installation together with your contact data by e-mail to your CAQ/MES system provider respectively the service of ELIAS GmbH. |
| </WRAP> | </WRAP> | ||
| </WRAP> | </WRAP> | ||
| <WRAP group> | <WRAP group> | ||
| - | <WRAP column 4%> | + | <WRAP column 5%> |
| **3)** | **3)** | ||
| </WRAP> | </WRAP> | ||
| - | <WRAP column 85%> | + | <WRAP column 83%> |
| - | The license file, which you also receive by e-mail (B), is finally downloaded into #@IC_HTML@#. | + | The license file, which you also receive by e-mail, is finally downloaded into #@IC_HTML@#. |
| </WRAP> | </WRAP> | ||
| </WRAP> | </WRAP> | ||
| </WRAP> | </WRAP> | ||
| - | <WRAP column half> | + | <WRAP column 55%> |
| <WRAP centeralign> | <WRAP centeralign> | ||
| - | {{ en:infra-convert:user:installation:einzelplatzlizenz_einrichten.png?nolink&0x400 | }} | + | {{ en:infra-convert:user:installation:einzelplatzlizenz_einrichten.png?nolink | }} |
| </WRAP> | </WRAP> | ||
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| ^ 3 ^ Download license | **1)** In the "License Information" dialog box, click the **Load License** button (until programme version shown as {{:de:infra-convert:user:interface:load_license.png?nolink&13|}}). | **1)** The file explorer opens. | | ^ 3 ^ Download license | **1)** In the "License Information" dialog box, click the **Load License** button (until programme version shown as {{:de:infra-convert:user:interface:load_license.png?nolink&13|}}). | **1)** The file explorer opens. | | ||
| ^ ::: ^ ::: | **2)** Select the license file (* .lic) and click **Open**.\\ \\ **Note** We recommend backing up the license file. | **2)** The "License Information" dialog box indicates that the license is valid:\\ {{ en:infra-convert:user:installation:lizenzinformationen_lizenz_gueltig_neuer_dialog.png?nolink&400 | }}\\ \\ Appearance of the dialogue up to programme version 2.4.7:\\ {{ de:infra-convert:user:installation:lizenzinformationen_lizenz_gueltig.png?nolink&400 | }}\\ \\ You can load a different license file at any time via the **Load license** button. This overwrites the previous licence. | | ^ ::: ^ ::: | **2)** Select the license file (* .lic) and click **Open**.\\ \\ **Note** We recommend backing up the license file. | **2)** The "License Information" dialog box indicates that the license is valid:\\ {{ en:infra-convert:user:installation:lizenzinformationen_lizenz_gueltig_neuer_dialog.png?nolink&400 | }}\\ \\ Appearance of the dialogue up to programme version 2.4.7:\\ {{ de:infra-convert:user:installation:lizenzinformationen_lizenz_gueltig.png?nolink&400 | }}\\ \\ You can load a different license file at any time via the **Load license** button. This overwrites the previous licence. | | ||
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| - | \\ | ||
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| - | ==== Error handling ==== | ||
| - | |||
| - | <WRAP group> | ||
| - | <WRAP column 25%> | ||
| - | |||
| - | **Can not connect to the license server** | ||
| - | |||
| - | </WRAP> | ||
| - | <WRAP column 70%> | ||
| - | **Error description** | ||
| - | |||
| - | The message "License server was not found" appears in the "License Information" dialog box in #@IC_HTML@#. | ||
| - | |||
| - | **Error handling** | ||
| - | |||
| - | * Make sure the license server information ("Edit (menu bar) > Settings > General > License server") is correct. The default values are "localhost" for the host and "6781" for the port. For the Single User License model, the locally installed "LicenseService" is the license server addressed by the program. | ||
| - | * [[en:infra-convert:user:installation:uninstall|Uninstall]] #@IC_HTML@# und install it again. | ||
| - | |||
| - | </WRAP> | ||
| - | </WRAP> | ||
| <WRAP noprint> | <WRAP noprint> | ||
en/infra-convert/user/installation/licsingle.txt · Last modified: 2022/10/13 13:55 by me
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