ELIAS GmbH
Produktdokumentationen

This page is read only. You can view the source, but not change it. Ask your administrator if you think this is wrong.
~~NOTOC~~

<WRAP noprint>

> User manual #@IC_HTML@# > Installation

</WRAP>

====== Set up a multi-user license ======

----

The following describes how to make a multi-user license available on your network.
Im Folgenden wird beschrieben, wie Sie eine Mehrplatzlizenz in Ihrem Netzwerk verfügbar machen.
<WRAP noprint>
<WRAP group>
<WRAP column 35%>
//**__Content__**//

 • [[en:infra-convert:user:installation:licfloat#The procedure at a glance]]\\ 
 • [[en:infra-convert:user:installation:licfloat#Workflow]]\\ 
 • [[en:infra-convert:user:installation:licfloat#System requirement license service]]\\ 
 • [[en:infra-convert:user:installation:licfloat#Unlock port for the license service]]\\ 
 • [[en:infra-convert:user:installation:licfloat#Error handling]]

\\ 

</WRAP>
</WRAP>
</WRAP> 

==== The procedure at a glance ====

<WRAP group>
<WRAP column half>
A multi-user license enables concurrent use of #@IC_HTML@# on a specific number of workstations (clients) simultaneously (Concurrent User Licensing Model). The clients obtain their temporary license over the network from the ELIAS License Service, which manages the multi-user, single-user licenses. The PC (ideally a server) on which the license service is installed should therefore be constantly accessible.

<WRAP group>
<WRAP column 4%>
 **1)**
</WRAP>
<WRAP column 85%>
Install the ELIAS License Service on the server. The installation file can be downloaded from the [[https://www.elias-gmbh.de/en/service/downloads#Programme|download area]] on our main pages. The licence service runs as a background utility called "EliasLicenseService".
</WRAP>
</WRAP>

<WRAP group>
<WRAP column 4%>
 **2)**
</WRAP>
<WRAP column 85%>
Install #@IC_HTML@# on any client PC and enter the path to the license server in the software. The installation file can be downloaded from the [[https://www.elias-gmbh.de/en/service/downloads#Programme|download area]] on our main pages. Then establish the connection to the licence server by entering the network address of the server in #@IC_HTML@#.

**Note** There are no differences between different functionalities during the installation. Even if an installation is used as a demo version, all functions can be unlocked for them with the appropriate license.
</WRAP>
</WRAP>

<WRAP group>
<WRAP column 4%>
 **3)**
</WRAP>
<WRAP column 85%>
You send the individual registration key generated for the server together with your contact data by e-mail to your CAQ/MES system provider respectively the service of ELIAS GmbH.
</WRAP>
</WRAP>

<WRAP group>
<WRAP column 4%>
 **4)**
</WRAP>
<WRAP column 85%>
The license file, which you receive by e-mail, is loaded on the client PC in #@IC_HTML@#. The license is now automatically forwarded to the license server.
</WRAP>
</WRAP>

<WRAP group>
<WRAP column 4%>
 **5)**
</WRAP>
<WRAP column 85%>
In every subsequent installation of #@IC_HTML@#, only the address of the license server needs to be specified.
</WRAP>
</WRAP>

</WRAP>
<WRAP column half>
<WRAP centeralign>

{{ en:infra-convert:user:installation:mehrplatzlizenz_einrichten.png?nolink&0x500 | }}

</WRAP>
</WRAP>
</WRAP>

\\ 

==== Work flow ====

|< 100% 5% 15% 40% 40%>|
^  Step   ^^  Action  ^  Result  ^
^  1  ^ Install License Service | **1)** Install the license service "EliasLicenseService" on the server. You can download the installation file from [[https://www.elias-gmbh.de/en/service/downloads#icnew|Download area]] on our main pages.\\ \\ **Note** The license server task can be performed by any PC in the network, including a client. However, it is recommended not to use a desktop PC due to the requirement for constant availability. | **1)** The license service is installed. |
^  :::  ^ ::: | **2)** Make sure that the license service is allowed to use the incoming port. An example of how to [[en:infra-convert:user:installation:licfloat#Enable port for the license service|enable the port for the license service]] is described at the bottom of this page. | **2)** The license service can be accessed from outside. |
^  2  ^ Install #@IC_HTML@# | Install #@IC_HTML@# on any client PC as described in Installation > [[en:infra-convert:user:installation:workflow|installation]]. | #@IC_HTML@# is installed. |
^  3  ^ Enter path to license server | **1)** Start #@IC_HTML@#. | **1)** The "License Information" dialog box opens:\\ {{ en:infra-convert:user:installation:lizenzinformationen_keine_lizenz_neuer_dialog.png?nolink&400 | }}\\ \\ Appearance up to programme version 2.4.7:\\ {{ en:infra-convert:user:installation:lizenzinformationen_keine_lizenz.png?nolink&400 | }} |
^  :::  ^ ::: | **2)** Under "Licence service", select the setting **Server**. Enter the address of the licence server in the network, for example in the form of the host name or the IP address. Only change the port "6781" if you are sure. Press **Enter** or **Update** {{:en:infra-convert:user:interface:refresch_license.png?nolink&13|}}.\\ \\ **Note** Up to programme version 2.4.7, enter the server address directly without having to switch to Server. | **2)** Host and port are correctly specified when a new registration key is displayed and the possibility to load a licence is given.\\ {{ en:infra-convert:user:installation:lizenzinformationen_server_verbunden.png?nolink&400 | }} |
^  4  ^ Request a license | **1)** Click on the button **Request license** {{:en:infra-convert:user:interface:request_license.png?nolink&13|}} to create an e-mail message.\\ \\ **Important** Specify the license type "multi-user license" in the mail.\\ \\ **Alternatively** Create your own e-mail message containing the registration key displayed and your contact information (name, company, address, phone, e-mail address). Please do not send us a screenshot of the dialog box, but copy the key, for example by clicking on the button **Copy to clipboard** {{:en:infra-convert:user:interface:copy_key.png?nolink&17|}}. Transmission errors can simply occur when typing. | **1)** In the e-mail program, which is set as the standard program/app on the PC, a ready-made message is opened. This contains the registration key and a list in which you can enter your contact data. |
^  :::  ^  :::  | **2)** Send the e-mail to your CAQ/MES system provider if you purchase #@IC_HTML@# from them, or to info@elias-gmbh.de if you purchased #@IC_HTML@# directly from us. | **2)** You will receive the license file within one working day. |
^  5  ^ Activate licence | **1)** Click on the **Load licence** button in the "Licence information" dialogue box (up to programme version 2.4.7: {{:en:infra-convert:user:interface:load_license.png?nolink&13|}}). | **1)** The file explorer opens. |
^  :::  ^  :::  | **2)** Select the licence file (*.lic) and click **Open**.\\ \\ **Note** Please save the licence file. | **2)** The "Licence information" dialogue box shows that the licence is valid:\\ {{ en:infra-convert:user:installation:lizenzinformationen_mehrplatz_lizenz_gueltig_neuer_dialog.png?nolink&400 | }}\\ \\ Appearance up to programme version 2.4.7:\\ {{ en:infra-convert:user:installation:lizenzinformationen_mehrplatz_lizenz_gueltig.png?nolink&400 | }}\\ \\ You can load another licence file at any time using the **Load licence** button. This overwrites the previous licence. |
^  6  ^ #@IC_HTML@# auf Clients installieren | From now on, install #@IC_HTML@# on the client PCs as described in steps 2 and 3. | If this has been enabled by setting (see "Settings > Settings > General > [[en:infra-convert:user:config:general#license_server_group|“License server” group]]), the status is displayed in addition to which users occupy individual licences. {{ en:infra-convert:user:installation:lizenzinformationen_mehrplatz_lizenz_gueltig_monitoring.png?nolink&400 | }}\\ \\ **Note** This function is available from programme version 2.4.11 and requires the licence service from version 1.6.1.0. |

\\ 

==== System requirements license service ====

<WRAP group>
<WRAP indent>
<WRAP column 5%>
{{ :en:infra-convert:user:installation:icon_betriebssystem.png?nolink&35 }}
</WRAP>
<WRAP column 25%>
**Operating system**\\ //at least//
</WRAP>
<WRAP column 60%>
Windows 7 Service Pack 1 (SP 1),\\ Microsoft Windows Server 2008 R2
</WRAP>
</WRAP>
</WRAP>

\\ 

<WRAP group>
<WRAP indent>
<WRAP column 5%>
{{ :en:infra-convert:user:installation:icon_webanbindung.png?nolink&35 }}
</WRAP>
<WRAP column 25%>
**Web connection**\\ //Internet access//
</WRAP>
<WRAP column 60%>
Not required
</WRAP>
</WRAP>
</WRAP>

\\ 

==== Unlock port for the license service ====

For the connection to the license service, an HTTPS connection to the specified host is established on port 6781. It must be ensured that this connection is not blocked by a firewall or redirected by a proxy server.

In the following example is discribed how to unlock the port on the license server for the license service installed on this server. Described is the standard case for the operating system Windows 10 with "Windows Defender Firewall".

|< 100% 5% 15% 40% 40%>|
^  Schritt  ^^  Aktion  ^  Ergebnis  ^
^  1  ^ Open "Windows Defender Firewall with Advanced Security" | **1)** Click **Settings** in start menu, afterwards click **Update and Security** > **Windows Security**. | **1)** "Windows Defender Security Center" opens. |
^ ::: ^ ::: | **2)** Click under **Firewall- & Netzwerkschutz** on **Advanced Settings**. | **2)** The application "Windows Defender Firewall with Advanced Security" opens. |
^  2  ^ Add new incoming rule | **1)** Click in the directory tree, displayed ont the left, on **Incoming rules**. | **1)** The middle pane displays a list of the incoming rules that have already been defined. |
^  :::  ^ ::: | **2)** Click **Action** > **New Rule...** on the menu bar. | **2)** The "New Incoming Rule Wizard" opens. The necessary steps are displayed on the left. You are initially in the input mask for the "Rule type" step. |
^  :::  ^ ::: | **3)** As a rule type, first select **User-defined** and click on **Next**. | **3)** The input mask for the "Program" step is displayed. |
^  :::  ^ ::: | **4)** Select **This Program Path**, click **Browse**, and select the executable file of the License Service "Common.LicenseService.exe", which is installed by default under C:\Program Files (x86)\ELIAS GmbH\LicenseService. Then click **Next**. | **4)** The input mask for the "Protocols and Ports" step is displayed. |
^  :::  ^ ::: | **5)** Select the protocol type "TCP" from the list and then under "Local Port" select the entry **Specific Ports**. Underneath enter in the now unlocked field "6781". Then click **Next**. | **5)** The input mask for the "Area" step is displayed. |
^  :::  ^ ::: | **6)** In the input screens of the "Area", "Action" and "Profile" steps, you can change the default values if required. Click **Next** to continue through these steps until you are at the "Name" step. | **6)** The input mask for the "Name" step is displayed. |
^  :::  ^ ::: | **7)** Set any name for the rule. E.g. "ELIAS GmbH License Service" and click on **Finish**. | **7)** The new rule is created, it is displayed in the list of incoming rules. |

\\ 

==== Error handling ====

<WRAP group>
<WRAP column 25%>

**Can not connect to the license server**

</WRAP>
<WRAP column 70%>
**Error description**

The message "License server was not found" appears in the "License Information" dialog box in #@IC_HTML@#.

**Troubleshooting**

  * Make sure the license server information (host and port) is correct.
  * Make sure that you have an active network connection to the license server.
  * Make sure that no firewall prevents communication with the license server. If necessary, configure the firewall on the server so that the "LicenseServer.exe" can use any input ports.
  * [[de:infra-convert:user:installation:uninstall|Uninstall]] #@IC_HTML@# and then reinstall it.

</WRAP>
</WRAP>

<WRAP noprint>

----

<WRAP group>
<WRAP col2>

<WRAP rightalign>
**Go to previous page**\\ 
Installation > [[en:infra-convert:user:installation:licsingle|Set up a single user license]]
</WRAP>

**Go to next page**\\ 
Installation > [[en:infra-convert:user:installation:update|Update]]

</WRAP> </WRAP>

</WRAP>
ELIAS GmbHProduktdokumentationen

User Tools

Site Tools

Page Tools

ELIAS GmbH
Produktdokumentationen
