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en:infra-convert:user:installation:licsingle [2018/11/23 13:31]
me
en:infra-convert:user:installation:licsingle [2022/10/13 13:55] (current)
me [Workflow]
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 </​WRAP>​ </​WRAP>​
  
-====== Set up a single user license ======+====== Set up a local license ======
  
 ---- ----
  
-Here's how to set up a single user license for your copy of #​@IC_HTML@#​.+Here's how to set up a local license for your copy of #​@IC_HTML@#​. 
 + 
 +The following describes how to make a server license available on your network. 
 + 
 +**Local licensing vs. server licensing** - A license file is issued for a computer specified by the customer. The license file can map a single license (one seat) or a multiple license (two seats and more) for a specific feature set. Licenses are generally multi-user licenses (floating licenses), i.e. the license can be used without being tied to a specific location. If the license file is issued for the computer on which #@IC_HTML@# itself is executed, it is a **local license** from its point of view. If computers in the network (clients) obtain licenses from this computer (server), it is a **server license** from their point of view.\\  
 + **See** Installation > [[en:​infra-convert:​user:​installation:​licfloat|Server Licensing]] 
 + 
 +**Licensing Service** - Licensing tasks are handled by **ELIAS Licensing Service**, a utility. A detailed description can be found in the administrator manual.\\  
 + **See** Administrator'​s Manual > Installation > [[en:​infra-convert:​dev:​license_service|License service]] 
 + 
 +**Frequently Asked Questions** - Frequently asked questions about license service are answered here: More > Frequently asked questions and answers > [[en:​infra-convert:​faq#​why_is_the_license_server_not_accessible|Why is the license server not accessible?​]] 
 + 
 +\\  
 + 
 +<WRAP noprint>​ 
 +<WRAP group> 
 +<WRAP column 30%> 
 +//​**__Content__**//​ 
 + 
 + • [[en:​infra-convert:​user:​installation:​licsingle#​The procedure at a glance]]\\  
 + • [[en:​infra-convert:​user:​installation:​licsingle#​Workflow]]\\  
 + • [[en:​infra-convert:​user:​installation:​licsingle#​Error handling]] 
 + 
 +\\  
 + 
 +</​WRAP>​ 
 +</​WRAP>​ 
 +</​WRAP>​
  
 **The procedure at a glance** **The procedure at a glance**
  
 <WRAP group> <WRAP group>
-<WRAP column ​half>+<WRAP column ​40%>
 A single user license is issued for a PC workstation. It is only valid for this workstation and can not be transferred. A single user license is issued for a PC workstation. It is only valid for this workstation and can not be transferred.
  
 <WRAP group> <WRAP group>
-<WRAP column ​4%>+<WRAP column ​5%>
  **1)**  **1)**
 </​WRAP>​ </​WRAP>​
-<WRAP column ​85%>+<WRAP column ​83%>
 First install #@IC_HTML@# on the PC. The installation file can be downloaded from the [[https://​www.elias-gmbh.de/​en/​service/​downloads#​Programme|download area]] on our main pages. First install #@IC_HTML@# on the PC. The installation file can be downloaded from the [[https://​www.elias-gmbh.de/​en/​service/​downloads#​Programme|download area]] on our main pages.
  
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 <WRAP group> <WRAP group>
-<WRAP column ​4%>+<WRAP column ​5%>
  **2)**  **2)**
 </​WRAP>​ </​WRAP>​
-<WRAP column ​85%> +<WRAP column ​83%> 
-You send the individual registration key generated for this installation together with your contact data by e-mail ​(A) to your CAQ/MES system provider respectively the service of ELIAS GmbH.+You send the individual registration key generated for this installation together with your contact data by e-mail to your CAQ/MES system provider respectively the service of ELIAS GmbH.
 </​WRAP>​ </​WRAP>​
 </​WRAP>​ </​WRAP>​
  
 <WRAP group> <WRAP group>
-<WRAP column ​4%>+<WRAP column ​5%>
  **3)**  **3)**
 </​WRAP>​ </​WRAP>​
-<WRAP column ​85%> +<WRAP column ​83%> 
-The license file, which you also receive by e-mail ​(B), is finally downloaded into #​@IC_HTML@#​.+The license file, which you also receive by e-mail, is finally downloaded into #​@IC_HTML@#​.
 </​WRAP>​ </​WRAP>​
 </​WRAP>​ </​WRAP>​
  
 </​WRAP>​ </​WRAP>​
-<WRAP column ​half>+<WRAP column ​55%>
 <WRAP centeralign>​ <WRAP centeralign>​
  
-{{ en:​infra-convert:​user:​installation:​einzelplatzlizenz_einrichten.png?​direct&​0x400 ​| }}+{{ en:​infra-convert:​user:​installation:​einzelplatzlizenz_einrichten.png?​nolink ​| }}
  
 </​WRAP>​ </​WRAP>​
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 |< 100% 5% 15% 40% 40%>| |< 100% 5% 15% 40% 40%>|
 ^  Step  ^^  Action ​ ^  Result ​ ^ ^  Step  ^^  Action ​ ^  Result ​ ^
-^  1  ^ Open the License Information dialog | If no valid license exists, the //License information// dialog box opens automatically after starting #​@IC_HTML@#​.\\ \\ **Alternative** In the menu bar, go to **Help** and click **Show license**. | The License Information dialog box is open:\\ {{ en:​infra-convert:​user:​installation:​lizenzinformationen_keine_lizenz.png?​direct&​400 ​| }} | +^  1  ^ Open the License Information dialog | If no valid license exists, the "License information" ​dialog box opens automatically after starting #​@IC_HTML@#​.\\ \\ **Alternative** In the menu bar, go to **Help** and click **Show license**. | The License Information dialog box is open:\\ {{ en:​infra-convert:​user:​installation:​lizenzinformationen_keine_lizenz_neuer_dialog.png?​nolink | }}\\ \\ Appearance of the dialogue up to programme version 2.4.7:\\ {{ en:​infra-convert:​user:​installation:​lizenzinformationen_keine_lizenz.png?​nolink ​| }} | 
-^  2  ^ Request a license | **1)** Click the **Request license via email** button {{:​en:​infra-convert:​user:​interface:​request_license.png?​nolink&​17|}} to generate an e-mail message.\\ \\ **Alternative** Create an e-mail message containing the displayed registration key and your contact details (name, company, address, telephone, e-mail address). | **1)** In the e-mail program, which is set on the PC as a standard program / standard app, a ready-made message is opened. It contains the registration key and a list where you can enter your contact information. |+^  2  ^ Request a license | **1)** Click the **Request license via email** button {{:​en:​infra-convert:​user:​interface:​request_license.png?​nolink&​13|}} to generate an e-mail message.\\ \\ **Alternative** Create an e-mail message containing the displayed registration key and your contact details (name, company, address, telephone, e-mail address). | **1)** In the e-mail program, which is set on the PC as a standard program / standard app, a ready-made message is opened. It contains the registration key and a list where you can enter your contact information. |
 ^  :::  ^  :::  | **2)** Send the e-mail to your CAQ/MES system provider if you are purchasing #@IC_HTML@# via this one or to info@elias-gmbh.de if you have purchased #@IC_HTML@# directly from us. | **2)** You will receive the license file within one working day. | ^  :::  ^  :::  | **2)** Send the e-mail to your CAQ/MES system provider if you are purchasing #@IC_HTML@# via this one or to info@elias-gmbh.de if you have purchased #@IC_HTML@# directly from us. | **2)** You will receive the license file within one working day. |
-^  3  ^ Download license | **1)** In the //License Information// dialog box, click the **Load License** button {{:en:​infra-convert:​user:​interface:​load_license.png?​nolink&​17|}}. | **1)** The file explorer opens. | +^  3  ^ Download license | **1)** In the "License Information" ​dialog box, click the **Load License** button ​(until programme version shown as {{:de:​infra-convert:​user:​interface:​load_license.png?​nolink&​13|}}). | **1)** The file explorer opens. | 
-^  :::  ^  :::  | **2)** Select the license file (* .lic) and click **Open**.\\ \\ **Note** We recommend backing up the license file. | **2)** The ​//License Information// dialog box indicates that the license is valid:\\ {{ en:​infra-convert:​user:​installation:​lizenzinformationen_lizenz_gueltig.png?direct&​400 ​| }}\\ \\ You can load a different license file at any time via the **Load license** button ​{{:en:​infra-convert:​user:​interface:load_license.png?nolink&17|}}. | +^  :::  ^  :::  | **2)** Select the license file (* .lic) and click **Open**.\\ \\ **Note** We recommend backing up the license file. | **2)** The ​"License Information" ​dialog box indicates that the license is valid:\\ {{ en:​infra-convert:​user:​installation:​lizenzinformationen_lizenz_gueltig_neuer_dialog.png?nolink ​| }}\\ \\ Appearance of the dialogue up to programme version 2.4.7:​\\ ​{{ de:​infra-convert:​user:​installation:lizenzinformationen_lizenz_gueltig.png?nolink | }}\\ \\ You can load a different ​license ​file at any time via the **Load license** buttonThis overwrites ​the previous licence. |
- +
- +
-\\  +
- +
-==== Error handling ==== +
- +
-<WRAP group> +
-<WRAP column 25%> +
- +
-**Can not connect to the license ​server** +
- +
-</​WRAP>​ +
-<WRAP column 70%> +
-**Error description** +
- +
-The message "​License server was not found" appears in the "​License Information"​ dialog box in #​@IC_HTML@#​. +
- +
-**Error handling** +
- +
-  * Make sure the license server information ("Edit (menu bar) > Settings > General > License server"​) is correctThe default values are "​localhost"​ for the host and "​6781"​ for the portFor the Single User License model, the locally installed "​LicenseService"​ is the license server addressed by the program. +
-  * [[en:​infra-convert:​user:​installation:​uninstall|Uninstall]] #@IC_HTML@# und install it again. +
- +
-</​WRAP>​ +
-</​WRAP>​+
  
 <WRAP noprint> <WRAP noprint>
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 **Go to next page**\\ ​ **Go to next page**\\ ​
-Installation > [[en:​infra-convert:​user:​installation:​licfloat|Set up a multi-user ​license]]+Installation > [[en:​infra-convert:​user:​installation:​licfloat|Set up a server ​license]]
  
 </​WRAP>​ </​WRAP>​ </​WRAP>​ </​WRAP>​
  
 </​WRAP>​ </​WRAP>​
en/infra-convert/user/installation/licsingle.1542976263.txt.gz · Last modified: 2018/11/23 13:31 by me