en:infra-convert:user:installation:licsingle
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| Both sides previous revision Previous revision Next revision | Previous revision | ||
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en:infra-convert:user:installation:licsingle [2021/04/22 14:34] me |
en:infra-convert:user:installation:licsingle [2022/10/13 13:55] (current) me [Workflow] |
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| <WRAP group> | <WRAP group> | ||
| - | <WRAP column half> | + | <WRAP column 40%> |
| A single user license is issued for a PC workstation. It is only valid for this workstation and can not be transferred. | A single user license is issued for a PC workstation. It is only valid for this workstation and can not be transferred. | ||
| <WRAP group> | <WRAP group> | ||
| - | <WRAP column 4%> | + | <WRAP column 5%> |
| **1)** | **1)** | ||
| </WRAP> | </WRAP> | ||
| - | <WRAP column 85%> | + | <WRAP column 83%> |
| First install #@IC_HTML@# on the PC. The installation file can be downloaded from the [[https://www.elias-gmbh.de/en/service/downloads#Programme|download area]] on our main pages. | First install #@IC_HTML@# on the PC. The installation file can be downloaded from the [[https://www.elias-gmbh.de/en/service/downloads#Programme|download area]] on our main pages. | ||
| Line 58: | Line 58: | ||
| <WRAP group> | <WRAP group> | ||
| - | <WRAP column 4%> | + | <WRAP column 5%> |
| **2)** | **2)** | ||
| </WRAP> | </WRAP> | ||
| - | <WRAP column 85%> | + | <WRAP column 83%> |
| - | You send the individual registration key generated for this installation together with your contact data by e-mail (A) to your CAQ/MES system provider respectively the service of ELIAS GmbH. | + | You send the individual registration key generated for this installation together with your contact data by e-mail to your CAQ/MES system provider respectively the service of ELIAS GmbH. |
| </WRAP> | </WRAP> | ||
| </WRAP> | </WRAP> | ||
| <WRAP group> | <WRAP group> | ||
| - | <WRAP column 4%> | + | <WRAP column 5%> |
| **3)** | **3)** | ||
| </WRAP> | </WRAP> | ||
| - | <WRAP column 85%> | + | <WRAP column 83%> |
| - | The license file, which you also receive by e-mail (B), is finally downloaded into #@IC_HTML@#. | + | The license file, which you also receive by e-mail, is finally downloaded into #@IC_HTML@#. |
| </WRAP> | </WRAP> | ||
| </WRAP> | </WRAP> | ||
| </WRAP> | </WRAP> | ||
| - | <WRAP column half> | + | <WRAP column 55%> |
| <WRAP centeralign> | <WRAP centeralign> | ||
| - | {{ en:infra-convert:user:installation:einzelplatzlizenz_einrichten.png?nolink&0x400 | }} | + | {{ en:infra-convert:user:installation:einzelplatzlizenz_einrichten.png?nolink | }} |
| </WRAP> | </WRAP> | ||
| Line 91: | Line 91: | ||
| |< 100% 5% 15% 40% 40%>| | |< 100% 5% 15% 40% 40%>| | ||
| ^ Step ^^ Action ^ Result ^ | ^ Step ^^ Action ^ Result ^ | ||
| - | ^ 1 ^ Open the License Information dialog | If no valid license exists, the "License information" dialog box opens automatically after starting #@IC_HTML@#.\\ \\ **Alternative** In the menu bar, go to **Help** and click **Show license**. | The License Information dialog box is open:\\ {{ en:infra-convert:user:installation:lizenzinformationen_keine_lizenz_neuer_dialog.png?nolink&400 | }}\\ \\ Appearance of the dialogue up to programme version 2.4.7:\\ {{ en:infra-convert:user:installation:lizenzinformationen_keine_lizenz.png?nolink&400 | }} | | + | ^ 1 ^ Open the License Information dialog | If no valid license exists, the "License information" dialog box opens automatically after starting #@IC_HTML@#.\\ \\ **Alternative** In the menu bar, go to **Help** and click **Show license**. | The License Information dialog box is open:\\ {{ en:infra-convert:user:installation:lizenzinformationen_keine_lizenz_neuer_dialog.png?nolink | }}\\ \\ Appearance of the dialogue up to programme version 2.4.7:\\ {{ en:infra-convert:user:installation:lizenzinformationen_keine_lizenz.png?nolink | }} | |
| ^ 2 ^ Request a license | **1)** Click the **Request license via email** button {{:en:infra-convert:user:interface:request_license.png?nolink&13|}} to generate an e-mail message.\\ \\ **Alternative** Create an e-mail message containing the displayed registration key and your contact details (name, company, address, telephone, e-mail address). | **1)** In the e-mail program, which is set on the PC as a standard program / standard app, a ready-made message is opened. It contains the registration key and a list where you can enter your contact information. | | ^ 2 ^ Request a license | **1)** Click the **Request license via email** button {{:en:infra-convert:user:interface:request_license.png?nolink&13|}} to generate an e-mail message.\\ \\ **Alternative** Create an e-mail message containing the displayed registration key and your contact details (name, company, address, telephone, e-mail address). | **1)** In the e-mail program, which is set on the PC as a standard program / standard app, a ready-made message is opened. It contains the registration key and a list where you can enter your contact information. | | ||
| ^ ::: ^ ::: | **2)** Send the e-mail to your CAQ/MES system provider if you are purchasing #@IC_HTML@# via this one or to info@elias-gmbh.de if you have purchased #@IC_HTML@# directly from us. | **2)** You will receive the license file within one working day. | | ^ ::: ^ ::: | **2)** Send the e-mail to your CAQ/MES system provider if you are purchasing #@IC_HTML@# via this one or to info@elias-gmbh.de if you have purchased #@IC_HTML@# directly from us. | **2)** You will receive the license file within one working day. | | ||
| ^ 3 ^ Download license | **1)** In the "License Information" dialog box, click the **Load License** button (until programme version shown as {{:de:infra-convert:user:interface:load_license.png?nolink&13|}}). | **1)** The file explorer opens. | | ^ 3 ^ Download license | **1)** In the "License Information" dialog box, click the **Load License** button (until programme version shown as {{:de:infra-convert:user:interface:load_license.png?nolink&13|}}). | **1)** The file explorer opens. | | ||
| - | ^ ::: ^ ::: | **2)** Select the license file (* .lic) and click **Open**.\\ \\ **Note** We recommend backing up the license file. | **2)** The "License Information" dialog box indicates that the license is valid:\\ {{ en:infra-convert:user:installation:lizenzinformationen_lizenz_gueltig_neuer_dialog.png?nolink&400 | }}\\ \\ Appearance of the dialogue up to programme version 2.4.7:\\ {{ de:infra-convert:user:installation:lizenzinformationen_lizenz_gueltig.png?nolink&400 | }}\\ \\ You can load a different license file at any time via the **Load license** button. This overwrites the previous licence. | | + | ^ ::: ^ ::: | **2)** Select the license file (* .lic) and click **Open**.\\ \\ **Note** We recommend backing up the license file. | **2)** The "License Information" dialog box indicates that the license is valid:\\ {{ en:infra-convert:user:installation:lizenzinformationen_lizenz_gueltig_neuer_dialog.png?nolink | }}\\ \\ Appearance of the dialogue up to programme version 2.4.7:\\ {{ de:infra-convert:user:installation:lizenzinformationen_lizenz_gueltig.png?nolink | }}\\ \\ You can load a different license file at any time via the **Load license** button. This overwrites the previous licence. | |
| - | + | ||
| - | + | ||
| - | \\ | + | |
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| - | ==== Error handling ==== | + | |
| - | + | ||
| - | <WRAP group> | + | |
| - | <WRAP column 25%> | + | |
| - | + | ||
| - | **Can not connect to the license server** | + | |
| - | + | ||
| - | </WRAP> | + | |
| - | <WRAP column 70%> | + | |
| - | **Error description** | + | |
| - | + | ||
| - | The message "License server was not found" appears in the "License Information" dialog box in #@IC_HTML@#. | + | |
| - | + | ||
| - | **Error handling** | + | |
| - | + | ||
| - | * Make sure the license server information ("Edit (menu bar) > Settings > General > License server") is correct. The default values are "localhost" for the host and "6781" for the port. For the Single User License model, the locally installed "LicenseService" is the license server addressed by the program. | + | |
| - | * [[en:infra-convert:user:installation:uninstall|Uninstall]] #@IC_HTML@# und install it again. | + | |
| - | + | ||
| - | </WRAP> | + | |
| - | </WRAP> | + | |
| <WRAP noprint> | <WRAP noprint> | ||
en/infra-convert/user/installation/licsingle.1619094883.txt.gz · Last modified: 2021/04/22 14:34 by me
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