User manual infra CONVERT > More
Which problems can arise during licensing?
To unlock infra CONVERT, the licence service and a valid licence file are required. The licence service is a utility and can be installed locally, on the same computer as infra CONVERT, or on a licence server. Licence files, except test licence files, are issued for a specific computer. They can only be used by the licence service installed on that computer.
Siehe Installation > Local licensing
Siehe Installation > Server licensing
The following status messages can be displayed in the “License information” window, which is displayed in infra CONVERT in the event of problems with the licensing.
Status message | Explanation/Solution |
---|---|
All licences in use | All places available under the licence are occupied. If another user releases his licence place by closing infra CONVERT, the programme can be used. |
A newer version of the licence service is required for this programme version | A newer licence service is required for the executed programme version of infra CONVERT. It is best to install the latest licence service provided on the ELIAS GmbH website. If in doubt, contact the provider from whom you obtained the licence. Siehe Homepage > Service > Download > Software > infra CONVERT > infra CONVERT Lizenzservice |
Licence has expired | The expiry date of the licence file has been exceeded. Contact the provider through whom you obtain the licence. |
Licence is invalid | The licence file was either not issued for this computer, has been modified or there is no authorisation to use the executed programme version of infra CONVERT. |
License server not found | For local licensing: First make sure that Local is set. Click on Update. (). See Installation > Set up a local license > Workflow Then check whether the licence service is running. See Administrator's Manual > Installation > License service> Start the licence service If all the above measures have failed, uninstall the license service and install it again. If in doubt, contact the provider from whom you obtained the licence. See Homepage > Service > Downloads > Software > infra CONVERT > infra CONVERT License service |
For server licensing: First make sure that Server is set and the network address of the licence server (host and port) are entered correctly. Click on Update. (). Check if the licence service is running. See Administrator's Manual > Installation > License service > Start the licence service Then check whether there is an active network connection to the licence server. Is a firewall blocking communication with the license server? If necessary, configure the firewall on the server so that the LicenseServer.exe is allowed to use the input port 6781. See Administrator's Manual > Installation > License service > Enable port for the license service If all the above measures have failed, uninstall the license service and install it again (it may be necessary to restart the computer before installation). If in doubt, contact the provider from whom you obtained the license. See Homepage > Service > Downloads > Software > infra CONVERT > infra CONVERT License service |
The project settings can be found under Edit > Project settings. Stamp shape, color and size can be customized on the “Stamp templates” page.
See Settings > Project settings > Stamp templates
Categories, tags, stamp templates and tolerance table preselection
Project settings include the preselection of tolerance tables as well as the definitions for tags, categories and stamp templates. They are loaded from project template files when a new project is created and saved in the project, where they can also be changed later (Edit > Project Settings).
If the project settings currently set in a project should be saved as a new template for projects, the export and save function can be used. The most comfortable way to save the project settings is in the administrator mode. In the normal user mode at least the definitions for labels, categories and stamp templates can be exported to use them later as new templates.
See Settings > Project settings > Tolerance tables > Save/Export
Characteristic classes
Characteristic classes are also taken from a template file when a new project is created and saved in the project. Unlike other project settings, however, class definitions can no longer be changed subsequently, nor can they be exported. Class definitions can be customized in the template file using a text editor.
See Administrator's Manual > Configuration and Import > Parameter file "CharacteristicClasses"
Yes, ICP project files (*.icp) created with infra - CONVERT (version 11) can be loaded into infra CONVERT like drawing sheets.
Note that the feature types used in infra - CONVERT are now mapped with →categories and, optionally, →tag.
See Functions > Inspection plans > Load old ICP project files
The assignment of feature types to category labels is not automatic, but must be defined once by the administrator.
See Settings > Settings > Import > „infra - CONVERT project file (*.icp)“ group
When exchanging CAD drawing files, it is important to note that fonts used in a drawing file should be installed on the respective computer system. Otherwise, a processing software does not have the necessary information to be able to display and interpret fonts correctly.
See More > Dealing with missing fonts
If the quality of the display in the drawing window is poor, the image builds up slowly or no content is displayed, we recommend the following procedure.
If no content is displayed after importing a drawing sheet from a DXF or DWG file, first check whether the selected area (model space or paper space) contains content.
See Functions > Drawings > Import drawing > Workflow
Then check whether the graphics support (hardware) is sufficient for a CAD application. Also check whether the graphics card driver is up to date.
You can adjust the performance requirements for the graphical display in the drawing window to suit your circumstances. To do this, gradually reduce the quality for the rendering.
See Settings > Settings > General > „Display“ group
If infra CONVERT is running in a virtual machine, pay special attention to the “Graphics” requirements in the system requirements.
See Installation > System requirements
If a characteristic is not created directly with the desired properties, this can have several reasons. The most common causes and procedures are described below.
The drawing entry is divided into text elements
Use the Stamp tool to check whether all the text elements belonging to a drawing entry are combined into a block or group. All elements should be highlighted at once when you move the mouse pointer over them. If this is not the case, try stamping the separated elements of an entry as a group.
See Functions > Characteristics > Stamp automatically > Workflow > 4c Stamp group
The drawing entry is not completely character coded
Use the Stamp tool to check whether individual text characters of an entry are not character-coded, usually these are the graphic symbols. All lines of a character should be highlighted at once when you move the mouse pointer over it. If this is not the case, the character is not character coded and cannot be read.
See Further > Terms > Drawing data format
Check the export settings in the CAD system or use a different drawing file format. The best automatic stampability is achieved with DXF and DWG formats.
See Drawing export from CAD system
If you have no possibility to influence the export settings in CAD or to use another file format, we recommend the following procedure:
Stamp the coded portion of an entry automatically and change the properties of the created characteristic afterwards if the change effort is low.
See Functions > Characteristics > Stamp automatically
If several properties need to be changed after a characteristic has been created, stamp the entry directly manually. Shape and position tolerance entries should always be stamped manually.
See Functions > Characteristics > Manually stamp
“ISO GPS” stands for an internationally unified system of standards for Geometric Product Specification. The standards define how geometric specifications are to be described and interpreted, for example in technical drawings. The entry “ISO 8015” on the drawing makes it clear that the contents are to be interpreted according to ISO GPS.
infra CONVERT interprets and creates test characteristics according to ISO GPS. However, common, company-specific deviations from the ISO standard can also be implemented by changing the default settings.
For further information on the topic, please refer to the collection of terms.
See More > Terms > Specification operators and modifiers (ISO GPS)
→Drawings in PDF format have different qualities with regard to the quality for automated readability (machine readability) and thus stampability. Generally, PDF drawings do not reach the quality of CAD exchange formats (DXF, DWG, IGES). You can find instructions on how to stamp PDF here:
See Further > Stamp PDF
A drawing entry or the entire drawing file is not prepared for further processing by software if no →coded characters are included, for example in →raster graphics. A function for recognising features using optical character recognition (OCR) is not available in infra CONVERT. In the video linked below, we demonstrate that characteristics can be created faster and more securely using the quick entry dialogue (manual stamping).
See ELIAS GmbH - Use of OCR (YouTube)
See Functions > Characteristics > Manually stamp
In infra CONVERT there are three possibilities to assign several single characteristics to a drawing entry:
• Generate single features based on the number of repetitions.
• Duplicate a characteristic.
• Stamp a characteristic again.
An overview and a reference to the function descriptions can be found under →Single/multiple characteristics.
Stamps are positioned on the drawing sheet with two points: the stamp position, which is approximately the centre of the stamp, and the reference point. The connecting line, which is drawn from a certain distance between the two points, points to the reference point. The tip of the VDA stamp also always points to the reference point. A short instruction on how to change the stamp position and the reference point can be found here:
See Funktions > Characteristics > Reposition and align stamp
Characteristic and general test plan data can be exported directly to an Excel test report. An Excel template file (*.xltx, *.xltm) is required from infra CONVERT for this. You can use and adapt the installed test report templates or create your own templates. The basics are described on the following linked page. Template-specific descriptions can be found on the Info worksheet.
See More > Create and customize Excel templates
The Excel Report Add-In known from the predecessor software infra - CONVERT is no longer used. The Excel export function is now integrated in infra CONVERT.
See Functions > Export > Export test plan > Workflow: Export test plan version
Known problems and possible solutions
Problem | Explanation/Solution |
---|---|
No data is entered in the Excel file | If the Excel file is created but not filled with values, this can have the following reasons: No data in the test plan – The test plan version to be exported does not contain any characteristics (or test plan attributes) or all characteristics have been filtered out for export. Check the contents of the test plan version in the project that you want to export. Check whether you have activated filters for the export. See Functions > Export > Export test plan > Workflow: Export test plan version Missing cell names – There are no cells named with valid export variables on the sheet. Either these were not defined or the sheet was not active or not in the foreground when the Excel template was saved. See More > Create and customize Excel templates > Structure |
The sheet is write-protected | If the export process is interrupted with the message that cells are located on a read-only sheet, check whether write protection is not activated for the sheet to be filled. Open the template file in Excel. You can view the protection status under File > Information > Protect workbook. |
The file is used by another process | You may be trying to overwrite a file that is open in another application. Check if this is the case or save the file under a different name or in a different directory. |
Formulas are not calculated (#NAME?) | If the entry “#NAME?” is displayed in some fields in an exported Excel file, editing of the document may be restricted. Some formulas are not calculated in the “Protected view” mode. To do this, disable the protected view. Trusted sources can be set in the Excel Trust Center. Contact your administrator for this. |
The file is write protected | Security settings may prevent access to the template file. Note that the access permissions apply to the user running infra CONVERT at the moment. In this case, contact your administrator. Alternatively, you can try to save the template file with Excel again (File > Save as) or change the directory for test report templates. The location can be set in the infra CONVERT settings. See Settings > Settings > Export > “Excel test plan” group |
Error in Microsoft Office interop interface | If the export process is aborted with an error message indicating an error in the “Microsoft.Office.Interop” interface, there may be an error in the Microsoft Excel or Office installation. Carry out an Office repair, in the first attempt a quick repair, if the error continues to occur, an online repair. See Microsoft Support > Repair an Office application Quick repair – Press the key combination Window key + R, enter control in the Run console that opens and confirm the entry. Navigate under Control Panel > All Control Panel Items to Programs and Features. Search here for Microsoft Office or Microsoft 365. Right-click on the entry and click on Change in the context menu. In the repair dialog that opens, select Quick Repair and then click Repair twice. Online repair – Open the repair dialog as described above under Quick repair. Select Online repair here and then click Repair twice. |
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